Transportation Policy
Transportation Policy | JACD
Thank you for shopping with JACD.
This Transportation Policy explains how we handle the shipping, delivery, and logistics of your order.
All of our products are shipped directly from China, and we strive to ensure that every order arrives safely and on time.
1. Shipping Origin
All JACD products are processed and shipped from our main warehouse in China.
We work with trusted international logistics partners to ensure safe and timely delivery to customers worldwide.
2. Order Processing Time
- Orders are typically processed within 2–5 business days after payment confirmation.
- During busy periods or promotional events, processing may take slightly longer.
- Once your order is shipped, you will receive a tracking number via email for real-time tracking.
3. Estimated Delivery Time
Delivery times vary depending on your destination and selected shipping method.
| Region | Estimated Delivery Time |
|---|---|
| United States | 7–15 business days |
| United Kingdom | 7–14 business days |
| Europe | 8–16 business days |
| Australia & New Zealand | 8–18 business days |
| Asia | 5–12 business days |
| Other Regions | 10–25 business days |
Note: Delivery times are estimates and may vary due to customs clearance, local postal delays, weather, holidays, or logistics disruptions.
4. Shipping Methods
We cooperate with reliable carriers such as China Post, YunExpress, 4PX, DHL, FedEx, or UPS, depending on your shipping destination and selected service.
Shipping costs and options will be shown at checkout.
5. Customs and Duties
International orders may be subject to import taxes, customs duties, or other fees, which are not included in the product price or shipping cost.
These charges are the responsibility of the customer and depend on your country’s regulations.
6. Delayed or Lost Packages
If your order hasn’t arrived within the expected timeframe:
- Please check your tracking number for the latest updates.
- If there has been no movement for more than 10 days, contact our support team at 2234168518@qq.com.
- We will coordinate with the carrier to locate or replace your package if it is confirmed lost.
7. Address Accuracy
Please make sure that your shipping address and contact information are correct before submitting your order.
JACD is not responsible for delays or lost packages caused by incorrect or incomplete address details.
8. Contact Us
If you have any questions about shipping or delivery, please contact us:
📩 Email: 2234168518@qq.com
🌐 Website: www.jacd.shop